Your Home’s Water, Always Protected

Keep your plumbing and water systems running their best with the Whittaker Water Priority Care Membership — a trusted, affordable plan that helps you save money, prevent surprises, and enjoy priority service year-round.

A client signing their Priority Care Membership agreement

Why Homeowners Across Elgin County Are Joining

Owning a home means dealing with the unexpected. A leaky valve, a noisy sump pump, or a water softener that quits at the worst time.
The Priority Care Membership takes the stress out of home maintenance with annual inspections, exclusive savings, and faster service when you need it most.

  • Priority Scheduling – Skip the wait and get service first.
  • Exclusive Discounts – 20% off repairs or installs up to $1,000, 10% above that.
  • $0 Service Call Fees – Every visit, every time.
  • Annual Inspection Included – Catch issues early and keep your system efficient.

How the Program Works

Simple. Smart. Stress-Free.

1

Join Online or Over the Phone

One sign-up, and you’re covered.

2

We’ll Handle the Rest

You’ll get friendly reminders before your annual inspection.

3

Relax and Save

Automatic renewal, secure billing, and reliable service all year long.

✅ Automated Reminders

✅ Priority Scheduling

✅ Secure Billing

What’s Included in Your Membership

Your membership comes with everything you need to keep your plumbing system in great shape and your wallet happy.

Service Benefit

Details

Annual Plumbing Inspection

Full-system check (valued at $199) is included free each year.

$0 Service Call Fees

No diagnostic or trip charges, ever.

20% Off Repairs/Installs up to $1,000

Save instantly on everyday work.

10% Off Balances Above $1,000

Protection for larger jobs.

Priority Scheduling

Jump to the front of our booking queue.

90-Day Workmanship Credit ($50 Value)

Added peace of mind after every inspection.

Sump Pump & Backwater Valve Check

Prevent flooding before it starts.

Preventive Recommendations

Personalized notes from your licensed plumber.

During your annual visit, our technician inspects visible plumbing lines, checks traps and valves, tests your sump pump, and confirms your water heater’s efficiency — so small issues don’t turn into big repairs.

Affordable Peace of Mind

Just $249 per year: less than $21/month.

Your membership renews annually, automatically, with a friendly reminder 30 days in advance. No hidden fees. No long-term contracts. Cancel anytime.

Standard ServicePriority Care Member
Service Call Fee$89$0
Annual Inspection$199Included
Average DiscountNone20%
Emergency Wait Time1–2 DaysPriority Access
Yearly Cost$288+$249

What to Expect Each Year

Each annual visit follows a consistent, professional checklist:

  • Confirm membership status and apply $0 service call fee.
  • Inspect valves, traps, fixtures, and visible lines.
  • Test the sump pump, backwater valve, and water heater performance.
  • Record findings with photos.
  • Provide maintenance recommendations and apply member pricing to any on-site repairs.

You’ll receive a reminder email about two weeks before your service month — then we handle the scheduling from there.

Hear From Our Members:

Priority Care Membership FAQs

How do I join?

Simply click Join Now or call us. We’ll set up your membership and send a welcome email with all the details.

How does billing work?

You’ll be billed once per year ($199 + HST). Invoices and payment confirmations are sent automatically through our secure system.

Can I cancel anytime?

Yes, no penalties or cancellation fees. Just let us know before your renewal date.

Where do you provide service?

We proudly serve Aylmer, St. Thomas, Tillsonburg, London, and surrounding communities across Elgin County.

What happens during my inspection?

We inspect your plumbing system, test key fixtures, and share recommendations so you can plan maintenance before problems appear.

Join the Whittaker Water Priority Care Membership

For less than the cost of one service call, you’ll protect your home, save money, and know your plumbing is in expert hands all year long.

Trust & Transparency

Locally Owned & Operated Since 2012

Licensed & Insured Technicians

Member of the Ontario Plumbing Association

No Hidden Fees or Contracts

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